When Privacy and Customer Value Clash

This week, I want to talk about a critical decision in the life of my new SaaS project PermanentLink. I've been doing some research on competitors and competitive alternatives. I looked into link forwarders, link shorteners, link branding services, pretty much anything that could technically compete with my core product, which boils down to branded … Continue reading When Privacy and Customer Value Clash

Customer Lock-In and “Insurance Features”

Over the last week, I have metaphorically left the building and had several conversations with the audience for my most recent project permanent.link. Since this is a product aimed at authors, I've been chatting with writers about their experiences with links in their work. My service can theoretically solve any number of problems, but I … Continue reading Customer Lock-In and “Insurance Features”

The Power of Omission: Killing Features for Fun and Profit

If you add features to your product indiscriminately, you will end up with a gigantic bloated mess of software. One way to deal with this is to be very careful when deciding if new features should be added. Another rarely used approach is to remove unused and outdated features. Removing the cruft from your SaaS … Continue reading The Power of Omission: Killing Features for Fun and Profit