Too Little, Too Much: Advice and How to Take It

For even the very wise cannot see all ends."For even the very wise cannot see all ends." ― Gandalf, J.R.R. Tolkien, The Fellowship of the Ring Whenever people talk about advice, they either lament that there is too much survivorship bias (as in "anecdotal evidence of what worked for them won't help others") or that … Continue reading Too Little, Too Much: Advice and How to Take It

What Founders Can Learn From the Facebook Outage

If Facebook can survive a 6-hour outage, so can you. Let's talk about unexpected downtime, which is often a direct consequence of dependency risk. Even Facebook experiences platform dependency risk. In fact, their attempt to avoid platform dependency risk introduced a new dependency, which caused this fail cascade to happen. Because Facebook truly wants to … Continue reading What Founders Can Learn From the Facebook Outage

Audience-building is not Community-Building

I've seen people make the following observation more and more: "you shouldn't build an audience; you should build a community!" Now, there is a lot of truth to that statement. It appears, on the surface, to redirect self-interest towards something more collaborative. It's not about having an audience to sell to, but creating a thriving … Continue reading Audience-building is not Community-Building