The Marketer’s Hierarchy of Needs: A Framework for Understanding Customer Intelligence

One of Podscan's main customer profiles that I've recognized over the last couple years building this business is marketers - people who think in marketing terms, who have marketing jobs and marketing goals. And in a way, even my other customer profiles - founders, builders, public relations experts, researchers - all of them have a … Continue reading The Marketer’s Hierarchy of Needs: A Framework for Understanding Customer Intelligence

Don’t blame the market; blame your marketing

Many unsuccessful founders believe their business failed because of a "market problem." They think it's "the market" that wasn't ready for their product or that "the market" made the wrong choice. This line of thinking is a dangerous โ€”and most of the time completely falseโ€” perspective to take. It's not a market problem. It's a … Continue reading Don’t blame the market; blame your marketing

Managing Expectations: Making Good (on) Promises.

https://youtu.be/91ZGnnR-O4U Expectation management. What is that? It sure sounds like mind control. I donโ€™t think my expectations are anything that someone else can manage. Nobody can dive into my mind and magically alter what I believe will happen. The only thing you can do to impact what I expect is to make promises. There is … Continue reading Managing Expectations: Making Good (on) Promises.