Marybeth Alexander is the Chief Executive Owl at KnowledgeOwl, a SaaS that focuses on providing the most impactful knowledgebase you could possibly have. We talk about using knowledge management systems outside their “usual” domain of customer service: Marybeth teaches how you can employ a KB for marketing, sales, and even internal documentation purposes.
We also tackle the topic of AI in knowledge management, how extremely simple pricing can be a growth lever, and we dive into the sustainability practices of a B-corp.
It’s a … knowledge-packed episode!
