The Shape of a Problem in the Wild

The wonderful thing about humans is that they have a hundred different ways to talk about their dreams, desires, needs, and challenges. No two people will talk about their experiences the same way. Thankfully, we can group these messages into several easy-to-recognize categories while we observe our potential customers in their communities. Here's an important … Continue reading The Shape of a Problem in the Wild

Problem Validation: Making Sure You’re Talking To The Right People

"Talk to your customers," they say, "because that's the only way to build something people want."  The collective wisdom of the bootstrapper scene is not wrong. But talking to your customers is only half the truth. It's just as important to speak to the right kinds of customers as it is to ignore the rest. … Continue reading Problem Validation: Making Sure You’re Talking To The Right People

Continuous Validation: Staying in Touch with Your Market

I first felt that we truly had a validated business when we had our very first yearly subscriber. That level of commitment for a young product such as FeedbackPanda two months into our existence showed us that people wanted what we made and were ready to put their money on it. However, validation is always … Continue reading Continuous Validation: Staying in Touch with Your Market

Finding the Critical Problem: How to Work on The Right Things

You start a new business that solves a problem. You create a unique solution to help your audience deal with a pain they're feeling. Yet the company fails to take off, even though you have a good solution and excellent marketing material. People don't want to pay for it. Why is that? I believe that … Continue reading Finding the Critical Problem: How to Work on The Right Things