In a world where everyone talks about disruption and hustling, the concept of a calm business can seem out of place or even naive. How can you compete with people who spend 80 hours a week working in their businesses —publicly boasting about their so-called "grindset"— when you treat your fledgling business as a side … Continue reading Calm Business Misconceptions

For most founders, running a business is juggling hot coals while riding on a unicycle. It's a stressful occupation, requiring constant vigilance, and offers barely any downtime to recover or relax. But it doesn't have to be that way. Calm Work The history of work is many things. It's complicated, full of oppression, revolution, automation, … Continue reading Operating a Calm SaaS Business

One of the biggest points of confusion for any software business is pricing. It often takes months, if not years, to find a working way to charge your customers, and even then, you'll need to adjust it over time. Pricing is never done, and often, it doesn't work. But fortunately, there are a few foundational … Continue reading Pricing for Calm SaaS Businesses

Building a software product is both incredibly simple and excruciatingly complicated. You can build a new mind-blowingly helpful feature within hours, sometimes even minutes. But if you make the wrong technology choices, you might be rewarded with several months of additional work a few years later. Let's talk about building a product that can carry … Continue reading Product Development for Calm SaaS Businesses

When you're building an audience-centric and community-first business, you're delaying finding your business idea and building your product for as long as possible. First, you look into your market, validate the existence of a budget, and zero in on a critical problem to which people need a solution. And even now, we're not talking about … Continue reading Solution Exploration for Calm SaaS Businesses

If you want to build a business by selling a product that people genuinely need, your solution needs to solve a critical problem that your prospective customers are willing to pay for—a problem so obvious and painful that they can't help subscribing to your SaaS. The process of problem discovery is your pathway to finding … Continue reading Problem Discovery for Calm SaaS Businesses

In a frantic world, calmness is not found in reaching a state or a goal. It's found in structure, process, and ritual. A calm business rests on a foundation of intentional infrastructure choices that allow these activities to flourish. A SaaS business has two major components: its technical product and the operating system that allows … Continue reading Infrastructure of a Calm SaaS Business