A reading path · 5 essays

Bootstrapping a SaaS

A small software business starts with understanding someone’s problem. These essays follow that work from customer conversations and early pricing to the decisions that make a business sustainable.

  1. From Founding to Exit in Two Years: The FeedbackPanda Story

    Start with the story of FeedbackPanda: the problem Danielle faced, the business we built, and the sale that followed.

  2. Finding the Most Painful Problem in a Market

    Look for a problem that matters enough for someone to pay to solve it.

  3. Problem Validation: Making Sure You’re Talking To The Right People

    Prepare for customer conversations and work out whose feedback can help you.

  4. How I Approach Pricing for a Brand New SaaS

    Follow an early pricing decision and the customer conversations behind it.

  5. Operating a Calm SaaS Business

    Think through the processes and technical choices that make a business calmer to run.