From the archive

Archive · 2023 / 07

Eventual Reciprocity

The concept of eventual reciprocity has been incredibly beneficial in my journey of building a media business. Any business, really. It suggests that if you give without expecting anything in return, people will feel compelled to reciprocat

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The Bad Kind of Attention

Attention! It feels like attention has become a currency of its own right in our digital economy. Where the eyeballs go, the wallets follow. Naturally, we all want a slice of that attention pie. We all want an audience, be it readers, follo

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Jason Cohen — Two Exits & Two Unicorns

Arvid Kahl 0:00 Are you a bootstrapper who’s never considered raising investment money? Or maybe you’re a diehard VC funded growth hacker who can’t imagine running a business without that extra cash infusion? Well, either way, Jason Cohen’s journey from bootst

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Responding Fast to Customers — A Good Idea?

I used to think that responding to customer service requests as soon as possible was an unequivocally good idea. After all, who doesn’t want to show their customers that they truly care about them? That they would drop everything to help so

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